Fb993 com FAQ — Frequently Asked Questions

No. Under fb993 com policy, each person is allowed only one account. Creating multiple accounts may result in all accounts being suspended and any funds forfeited. If you have lost access to a previous account, please contact support.

KYC (Know Your Customer) is an identity verification process. At fb993 com, you'll need to upload a copy of your national ID or passport before your first withdrawal. This keeps your account secure and helps prevent fraud. Once KYC is complete, there are no further holds on your withdrawals.

You can update your email and phone number from Account Settings on fb993 com — OTP verification via your old number is required. To change your name, contact support and submit your KYC documents.

fb993 com supports multiple deposit methods:

• Mobile Banking: Popular mobile banking services in Bangladesh
• Bank Transfer: Direct transfer from any bank
• E-wallets: Various digital wallets
• Cryptocurrency: USDT, BTC, and other cryptocurrencies

The minimum deposit amount varies depending on the payment method.

Withdrawal times at fb993 com depend on your chosen payment method:

• Mobile Banking: Usually within 15–60 minutes
• Bank Transfer: 1–3 business days
• Crypto: 30 minutes–2 hours (depending on network)

Completed KYC means faster withdrawals. Your first withdrawal may require additional verification.

fb993 com does not charge any fees on deposits. However, your payment provider (mobile banking or bank) may apply a transfer fee. Withdrawals are also generally fee-free, though cryptocurrency network fees may apply.

fb993 com's policy prioritizes withdrawals through the same method used for the deposit, in line with anti-money laundering regulations. If you need to withdraw via a different method, please contact support.

fb993 com offers a wide range of game types:

• Live Casino: Baccarat, roulette, blackjack, and Dragon Tiger with real live dealers
• Sports Betting: cricket, football, tennis, badminton, e-sports
• Slot Games: Thousands of slot machines across a variety of themes and jackpots
• Fishing Games: Popular Fishing Arcade Games
• Crash Games: Aviator and a variety of crash games
• Lottery & Keno: Fast-result number-based games

Yes, all games on fb993 com use RNG (Random Number Generator) technology, meaning every game outcome is completely random and not predetermined. This is regularly verified by third-party auditing bodies. The RTP (Return to Player) rate for each game is listed on its game page.

Absolutely. fb993 com is fully mobile-optimized and works in any browser on Android or iOS. For an even smoother experience, download the fb993 com app — it's faster and more convenient.

fb993 com's Live Casino features dealers in multiple languages, including tables with Bangla and Hindi-speaking dealers. Use the filter in the game lobby to find your preferred dealer.

New members at fb993 com typically receive:

• First Deposit Bonus: Up to 100% matched bonus on your first deposit
• Free Spins: Free spins on selected slots
• Welcome Cashback: Special cashback in your first week

All bonuses are subject to specific wagering requirements. Before claiming a bonus, Terms and Conditions Read.

A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. For example, if the wagering requirement is 30x and you receive a bonus of BDT 1,000, you must place a total of BDT 30,000 in bets before withdrawing. Not all games contribute equally toward completing the wagering requirement.

Yes, fb993 com has a referral program. Share your referral code — when a friend registers and makes their first deposit, you'll receive a referral bonus. Log in to your account to find your referral link or code.

Yes, fb993 com uses 256-bit SSL encryption. Your personal information and payment data are fully protected. We do not sell or share your data with third parties. For more details, Privacy Policy Read.

If fb993 com's AI security system detects unusual login activity, it automatically puts your account into protection mode and sends an alert to your phone. 2FA verification is required for any login from an unrecognized device. If you notice any suspicious activity, change your password immediately.

No, never. fb993 com will never ask for your password, OTP, or banking details via email, SMS, phone call, or social media. Any such request is a scam. Report it to fb993 com support immediately.

Registering on fb993 com automatically enrolls you in the VIP Program. You earn points on every bet, and your tier advances from Bronze to Diamond based on those points. Higher tiers unlock exclusive bonuses, cashback, and a dedicated personal account manager.

There are several ways to reach fb993 com:

• Live Chat: The chat button at the bottom corner of the website — fastest option
• Email: [email protected] — typically responds within 2–4 hours
• Telegram: On the official Telegram channel

Full support is available in both Bengali and English, 24/7.

Yes, the fb993 com app works on both Android and iOS devices. Android users can download the APK directly from the fb993 com website. iOS users can access the web app or download it from the App Store.

To temporarily or permanently close your account, contact support. For a temporary suspension, Responsible Gaming You can use the self-exclusion tool on the page. Make sure to withdraw your balance before closing your account.